We want you to love your purchase.
If something isn’t right, we’re here to help.

Easy Returns

You can return your order within 14 days of receiving it.

👉 You can return your item:

• 🏬 Return in store — fastest & easiest option
  No waiting. No shipping. Instant help in-store.

• By courier

To be eligible for a return:

• Items must be unused and in original condition

• All tags and packaging must be intact

Return In Store

The quickest way to return your item.

• Visit any No Limits store

• Bring your item and proof of purchase (receipt or order confirmation)
• Our team will assist you immediately in-store

👉 No need to wait for shipping or processing delays.

Return by Courier

1. Contact us to request a return

2. Pack the item securely

3. Send it back using a tracked delivery service

📍 Return instructions will be provided after your request is approved.

Returns & Shipping Costs

• If your order qualified for free shipping, and a return brings the total below the free shipping threshold, the original shipping cost may be deducted from your refund
• Return shipping or handling fees may apply

Refunds

Once your return is received and approved:

• Card payments → refunded to your original card

• Cash on Delivery orders → refunded via bank transfer

⏱ Refunds are typically processed within a 2–5 working days.

Non-Returnable Items

Some items may not be eligible for return due to hygiene reasons

Return Conditions

To ensure a smooth return process:

• Return shipping costs may apply unless the item is faulty

• Items that are damaged, worn, or not in original condition may not be accepted

• We reserve the right to refuse returns that do not meet our policy

Need Help?

If you have any issues with your order, contact us and we’ll help resolve it quickly.

Shop With Confidence

Enjoy easy returns, including in-store options, so you can shop with peace of mind.
Order now knowing you can return your item quickly and hassle-free if it’s not the perfect fit.